Privacy Policy

Privacy Policy

Effective Date: November 28, 2024

At The Holistic Coven, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theholisticcoven.com and make purchases from our online store. Please read this policy carefully. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Information: This includes information such as your name, email address, phone number, shipping address, billing address, and payment information (credit card details, etc.) that you provide when making a purchase or subscribing to our services.
• Non-personal Information: This includes information such as your IP address, browser type, device type, and other non-identifiable information that helps us improve the performance and functionality of our website.
• Cookies: We use cookies to enhance your browsing experience and track activity on our website. Cookies are small text files placed on your device that allow us to remember your preferences and improve your experience.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

• Processing and fulfilling your orders.
• Communicating with you about your orders, promotions, and other store-related matters.
• Improving the functionality and user experience of our website.
• Preventing fraud and ensuring the security of our services.
• Marketing and promotional communications (with your consent).

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers in the following circumstances:

• Payment Processors: We use third-party payment processors (e.g., Stripe, PayPal) to handle transactions. These providers will process your payment information securely and in compliance with applicable laws.
• Shipping Partners: We may share your shipping information with third-party shipping and delivery services to fulfill your order.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or court order).

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us directly at support@theholisticcoven.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.